Privacy Policy

Effective Date: 01.01.2023

1. Introduction

Solec Electrical Services, a leading provider of solar and battery storage solutions in the United Kingdom, is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By engaging with our services, including visiting our website, you consent to the practices described herein.

2. Information We Collect

We may collect and process the following types of personal information:

• Contact Information: This includes your name, email address, phone number, and postal address.
• Site Usage Data: We collect information about how you use our website, including your IP address, browser type, and operating system.
• Information You Provide: When you contact us, request information, or submit an inquiry, we may collect the details you provide.
• Service Usage Data: If you engage our services, we may collect data related to your solar and battery storage installation, such as system specifications and usage.
• Marketing Preferences: We collect information about your preferences regarding marketing communications and newsletters.
• Payment Information: If you make payments to us, we may collect payment details.

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide you with the information or services you request.
• To process your inquiries and orders.
• To send important service-related communications.
• To improve our services and website.
• To send marketing and promotional material, where permitted by law.
• To ensure compliance with legal requirements.

4. Data Security

We take the security of your data seriously. We employ industry-standard security measures to protect your information from unauthorised access, disclosure, alteration, and destruction. Our data is stored in secure environments and regularly monitored.

5. Sharing Your Information

We may share your information in the following circumstances:

• With service providers and partners who assist us in delivering our services.
• With governmental or regulatory authorities when required by law.
• In connection with a business transition, such as a merger or acquisition.

6. Your Choices

You have the following rights regarding your personal information:

• You can update, correct, or delete your personal information by contacting us.
• You can unsubscribe from our marketing communications at any time.
• You can request details about the information we hold about you.

7. Cookies and Tracking

Our website uses cookies and similar tracking technologies. For more information about our use of cookies, please refer to our Cookie Policy

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated policy will be posted on our website, and the effective date will be revised accordingly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us in writing:

Solec Electrical Services

Unit 3, 147 Stockton Street, Middlesbrough TS2 1BU

We appreciate your trust in us and are committed to protecting your privacy.

10. Cookie Policy

https://solecelectricalservices.com/cookies